Welcome to YOTUNIA. These Terms of Service (“Terms”) govern your access to and use of this website (the “Site”) and any purchase you make through it. By accessing the Site, placing an order, or otherwise using our services, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
1. Who We Are
YOTUNIA is a UK-registered online retailer specialising in premium women's handbags and accessories.
Email: hello@yotunia.com
2. Eligibility
You must be at least 18 years old, or the age of legal majority in your jurisdiction, to place an order on the Site. By using the Site, you confirm that you meet this requirement.
3. Products and Pricing
● All product descriptions, images, and prices on the Site are subject to change without notice.
● We make every effort to display product colours and details accurately; however, actual appearance may vary slightly due to screen settings and lighting.
● All prices displayed on the Site are in U.S. Dollars (USD). Applicable taxes and duties, where required, will be calculated at checkout.
● In the event of a pricing error, we reserve the right to cancel any order placed at the incorrect price, and will notify you and offer a full refund where this occurs.
4. Orders and Payment
● By placing an order, you are making an offer to purchase the product(s) in your cart. We reserve the right to accept or decline any order for any reason, including suspected fraud, pricing errors, or stock unavailability. We may cancel or refuse orders that appear fraudulent, violate these Terms, or cannot be fulfilled for operational reasons.
● Payment is processed securely at checkout through our payment service providers. We do not store your full payment card details.
● Once your order is confirmed, you will receive an order confirmation email. This confirms we have received your order, not that it has necessarily shipped.
5. Shipping
● Estimated delivery times are provided at checkout and on our Shipping Policy page, and are approximate rather than guaranteed.
● Ownership of the products transfers to you upon successful delivery to the shipping address provided in your order.
● We are not responsible for delays caused by the shipping carrier, customs processing, or circumstances beyond our reasonable control.
6. Returns and Refunds
Our returns and refunds process is set out in full in our Returns & Refund Policy. By making a purchase, you agree to the terms of that policy.
7. Intellectual Property
All content on the Site — including text, graphics, logos, product images, and design — is the property of YOTUNIA or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any content from the Site for commercial purposes without our prior written consent.
8. Acceptable Use
When using the Site, you agree not to:
● Use the Site for any unlawful purpose or in violation of these Terms
● Attempt to gain unauthorised access to the Site, our systems, or other users' accounts
● Interfere with the proper functioning of the Site
● Submit false or misleading information, including when placing an order
We reserve the right to suspend or terminate access to the Site for any user who violates these Terms.
9. Third-Party Links and Services
The Site may contain links to third-party websites or services (such as payment providers or social media platforms). We are not responsible for the content, privacy practices, or terms of any third-party site, and your use of those sites is at your own risk.
10. Limitation of Liability
To the fullest extent permitted by applicable law:
● The Site and all products are provided on an “as is” and “as available” basis, without warranties of any kind, express or implied.
● We are not liable for any indirect, incidental, or consequential damages arising from your use of the Site or purchase of our products.
● Nothing in these Terms limits or excludes our liability for matters which cannot be limited or excluded under applicable law, including liability for death or personal injury caused by negligence, or for fraud.
To the maximum extent permitted by law, our total liability arising from any order shall not exceed the amount paid for the relevant product.
Nothing in these Terms limits or excludes your statutory consumer rights under applicable consumer protection laws.
11. Indemnification
You agree to indemnify and hold YOTUNIA harmless from any claims, damages, or expenses arising from your breach of these Terms or misuse of the Site.
12. Governing Law and Jurisdiction
These Terms shall be governed by the laws of England and Wales. Any disputes arising from these Terms or your use of the Site will be subject to the exclusive jurisdiction of the courts of England and Wales, subject to any mandatory consumer protection rights you may have in your country of residence.
13. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated “Last Updated” date. If we make material changes, we will take reasonable steps to notify you, such as posting a notice on the Site.
14. Contact Us
If you have any questions about these Terms, please contact us at:
Email: hello@yotunia.com
Business address: 128 City Road, London, EC1V 2NX, United Kingdom